One of the first things you should do as a new team leader is set clear and realistic expectations for yourself, your team, and your stakeholders. This means defining the scope, goals, roles, responsibilities, and standards of your team's work, as well as how you will communicate, collaborate, and measure progress. Without clarity, you risk confusion, conflict, and missed deadlines.
Employees are bound to have disagreements from time to time. Whether it’s a misunderstanding over who did what, a clash of ideas or a tangle of personal relationships, conflict is inevitable in any workplace. How you handle those conflicts can make a world of difference to the success of your company. There are several communication strategies that employers, managers, HR directors (and even employees) can master to successfully resolve workplace conflict in creative ways.
