The most in-demand skills today indicate where employees may face the strongest competencies and also identify skills that could help candidates improve employability. Focusing professional development programs on these aspects can bring great benefits for both companies and their team members.
Many of them, such as management, communication and research, are skills that can be applied in many industries and functions.
1. Management
Effective management is a key factor for employee engagement, productivity and retention, these are aspects that have been affected in recent years. It is one of the management skills that is essential in all job functions. In fact, it is one of the most in-demand skills for business, sales, and engineering functions.
2. Communication
The adoption of remote work makes communication skills more important than ever, especially when employees work virtually. Employees must communicate appropriately both in person and through a variety of channels, such as email, instant messaging, project management software, and video.
3. Customer Service
Most buyers say that the customer experience a company provides is as important as its products or services. The importance of customer service is important to any employee who has contact with a customer, including salespeople, billing specialists, and support technicians.
4. Leadership
The world of work is changing rapidly and organizations need modern leaders to help them adapt. Effective leadership skills are essential to adapt to new challenges and opportunities, inspire teams to perform at their best, and foster innovation to remain relevant in an ever-changing marketplace.
5. Sales
Sales skills are used in a wide variety of job functions for different reasons. Recruiters, for example, use their sales skills to attract and engage job candidates. Company leaders use their sales skills to obtain financing. And salespeople need sales skills to close deals and retain customers. This is a highly transferable skill that can help employees succeed in many different roles.
6. Project Management
Project management skills play a key role in ensuring that projects are completed on time, on budget, and within acceptable quality standards. This is a particularly important skill within distributed and cross-functional teams to ensure that employee efforts are coordinated and cohesive.
